Courier delivery
  • How much does delivery cost?

    Standard shipping is $9. We offer FREE standard shipping for orders that are $75 or more.
    Express shipping is $25.
    Shipping to Alaska & Hawaii: For standard shipping, it takes up to 15 business days to arrive. We currently offer express (2nd Day Air) shipping to Alaska and Hawaii. Please note that the shipping to Puerto Rico is not currently available.

  • Do you ship to an APO/FPO/DPO address?

    Unfortunately, we do not ship to these addresses.

  • After I place my order, when can I expect it to be shipped?

    For both standard and express shipping, all orders must be placed before 12:00PM EST for orders to be processed within the same day. All orders placed after 12:00PM EST will be processed the next day. You may experience some delay in order processing and shipping during holidays and sale period.

  • How can I track my order?

    You can check the status of the order at any time by logging into your account and clicking the . If you have not registered with, then please click the Follow Your Order link at the bottom of our site. You will be prompted to enter the order number and the surname indicated on the order. In this section, you can check and monitor your order through the "track shipment" section.

  • Can I place an online order and send it to a different country from my own?

    If the receiver is a resident of a different country, you have to place your order from the Intimissimi website of the receiver's country. So, please make sure that the billing and shipping addresses are both in the same country.

  • Can I choose the time and date of delivery?

    We do not offer this service. However, we can ship the order to a different address from the billing address. For example, we can ship to your work address.

  • Can I have my order sent to an Intimissimi store?

    Currently, we cannot ship your order to an Intimissimi store.

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