• What are the accepted payment methods?

    On Intimissimi.com you can pay via: Maestro, MasterCard, Visa, Visa Electron, PayPal, American Express, Ali Pay, Afterpay, Klarna, Google Pay, Apple Pay and gift card.

  • Can I pay in installments?

    Yes, you can pay in installments with Klarna Pay in 4 and Afterpay.
    Afterpay and Klarna offer you to pay in 4 interest free installments every 2 weeks.
    Both Afterpay and Klarna Pay in 4 will notify you about the payment a few days in advance.
    Afterpay and Klarna are free services, as long as the installments are paid within the deadline.

  • Is my payment safe?

    Payment information is completely secured by Comodo.
    Furthermore, all the information entered to make your purchase are in conformity with the processing of personal data and will be treated in full accordance with the privacy laws. The site is also in conformity to all spam and viruse controls. Navigation is completely safe.

  • Why does my payment seem charged twice?

    There is a difference between a payment authorization and charge: when you make an online order there is always the payment authorization. An authorization is a pending payment or an amount reserved in a payment account. It is not a real charge and is usually shown in the pending charges section of credit cards. The actual charge is only made when the garments come out physically from our warehouse.

  • Is registration necessary to order online?

    It is not necessary to be registered, you can always place your order as a guest.

  • When is the amount charged on my credit card?

    If you pay by credit card, you will be charged when your goods are leaving our warehouse. Depending on your bank, you may be charged a foreign transaction fee by the bank. If you have further questions you will need to contact your bank directly.

  • Where can I find my Invoice?

    Your invoice is ready for download in the "FOLLOW YOUR ORDER/RETURN" area on our website if you placed the order as a guest. If you have an account, please log in and visit your order history to find your invoice.

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