It is a loyalty program which, through the collection of points offers exclusive benefits and gives the customer the possibility of reaching 3 different STATUSES through purchases both in our stores and online (after logging into your account). You can find the complete rules in our Loyalty terms and conditions.

-You can register for the program in your preferred store. You will receive a virtual card by which will also be available at any time in your online account and in all loyaly program communications. You can save the card in your mobile walletfor easy access at all times.
-Alternatively, you can sign up via the website or app. By creating an online account, you'll be automatically registered for our "My Intimissimi" loyalty program.
-You can also register by contacting Customer Service.

Contact our Customer Service by email, chat or toll number.

If you go to the store, remember to identify yourself before issuing the receipt by presenting your ""My Intimissimi"" Card or indicating your surname and name used to activate it.
If you place an online order, you must log in to your "My Intimissimi" account before completing the order. One (1) point will be earned for every whole U.S. dollar ($1.00) spent, rounded down to the nearest dollar (e.g., $1.99 = 1 point).
Loyalty points will be connected to your card for every purchase in one of the "Intimissimi" sales points participating in the initiative. You can find the complete rules in our Loyalty terms and conditions.

The points will be credited and recorded by the system from 24h to 15 days following the date of the transaction (online and in stores). If after 15 days the points are still not available, please check if the card has been correctly associated with the last purchase (if in-store). If the purchase has not been correctly associated to your "My Intimissimi" account, the points will not be accounted for.

In case of loss or theft of your "My Intimissimi" Card, you will have to go to one of the "Intimissimi" or "IUMAN Intimissimi Uomo" stores to request a replacement card: the point of sale will verify the identification data, the lost Card will be canceled and you will immediately receive a new one that will allow you to recover any points already accumulated and not used.

You can freely request to be cancelled from the loyalty program at any time by contacting Customer Service at the email hello@intimissimi.com. If you have a MY INTIMISSIMI account and want to delete it, follow the steps below:
1. Log in to your account.
2. Select the ""MY DATA"" section.
3. Click on ""DELETE ACCOUNT"". Deleting your account will also delete your loyalty program membership.