Intimissimi now offers you new services, tailored to your needs.
If the product you want to purchase in-store is out of stock, our sales assistant will order it for you online and you can choose to receive it at home or in-store.
For all purchases made online or in-store, you can make a return in any of our stores located in US. For online purchases, you can return directly in-store or by carrier shipping method with our pre-paid return label.
Shipping and returns, both in store and online, are always free for My Intimissimi loyalty program subscribers. Not a member yet and you want to return your order? Subscribe now to return it for free and discover other benefits.
When you return your order in-store, you can choose to exchange the item for another item in-store. This service is available both for orders made online, and for in-store purchases.
If you change your mind, then you can return your order free of charge. You will receive the total amount refunded, excluding shipping fees.
Choose how to receive the refund of your returned online order: refund onto the original payment method used at checkout or an Intimissimi return card (physical or electronic), which can be used online or in stores.