Order at intimissimi.com and try on your products. If this does not meet your expectations, you can return the goods for free in the store.
If you want to return the products in an Intimissimi shop, just follow these steps:

• 1 Go to "TRACK/RETURN YOUR ORDER" or to your My Intimissimi page.
• 2 Complete the online return form and select the Intimissimi shop for the return.
• 3 Prepare the package and take it in the shop of your choice.
• 4 You will be refunded to the original payment method you have used to place your online order.

• How can I return my order?
• I have already completed the return form online and I would like to change it now. How can I do that?
• Can I keep the order after I have requested a return in the store?
• Can I exchange the items from my order in the store?

On Intimissimi.com you have the opportunity to return the products with the carrier.
Follow the steps below:

• 1 Go to "TRACK/RETURN YOUR ORDER" or to your My Intimissimi page.
• 2 Fill out the return form online and select "RETURN BY COURIER".
• 3 Arrange the pick-up date with the UPS, who will pick up the products directly from the address provided by you. Intimissimi will cover the return costs from your address to our warehouse in Verona. Express shipping is insured for the value of the goods.
• 4 You will be refunded to the original payment method you have used to place your online order.