Deliveries

Express delivery

48 hour, €8.95

Standard delivery

within 4 working days, €4.95

UPS Express Pick-up point

48 hour, €6.95

Courier delivery

• How much is shipping and who delivers my order?

  The price for 48-hour UPS Express shipping is 8,95 €. The price for standard delivery with UPS courier is 4.95 €. Delivery is free for the orders above 75€ and for "My Intimissimi" loyalty program members. The price for delivery to UPS pick-up point is 6,95 €.

• What is delivery timeline for my online order?

  Order before 14:00 (Italian time) and your goods will be delivered at your chosen address within 48 hours (express shipping and pick-up point) or within 4 working days (standard shipping). Any order placed after that time will be dispatched on the next business day.
  We also inform you that during some special events (Sales, Black Friday, Cyber Monday, etc.) the processing of your order may be slightly delayed, despite our continuous efforts to comply with the established deadlines.

• How can I track my order?

  The tracking number can be found by going to "FOLLOW YOUR ORDER/RETURN" section at the bottom of the website.

• Can I place an online order and send it to a different country from my own?

  Make sure you place your order from the Intimissimi website of the same country you would like for it to be shipped to. Also remember that the billing and shipping addresses have to be in the same country.

• Can I choose the time and date of delivery?

  No, make sure that someone is present at the chosen delivery address.

• I entered the wrong shipping address, how can I change it?

  If you have entered the wrong shipping address, please contact our Customer Service for further help.