Courier delivery
  • How much is shipping and who delivers my order?

    The price for a 48-hour express delivery with UPS Express is 90 KR. The price for a standard, 5 working days delivery with UPS is 50 KR and you can get free shipping for any order over 700 KR. The standard shipping is always free for "My Intimissimi" loyalty club members. The delivery to a pick-up point is 65 KR.

  • What is delivery time for my online order?

    Order before 14:00 (Italian time) and your goods will be delivered at your chosen address within 48 hours (express delivery and pick-up point) or within 5 working days (standard delivery). Any order placed after that time will be dispatched on the next business day. We also inform you that during some special events (Sales, Black Friday, Cyber Monday, etc.) the processing of your order may be slightly delayed, despite our continuous efforts to comply with the established deadlines.

  • How can I track my order?

    You can check the status of your order at any time by entering the "ORDERS" section, after logging in to your account. If you have not registered on intimissimi.com, you can directly access the TRACK/RETURN YOUR ORDER page. In this case, you will have to enter the order number and the surname indicated at the time of purchase. Here you can check and monitor your order through the "TRACK DELIVERY" section.

  • Can I place an online order and send it to a different country from my own?

    Yes, if the receiver is outside of your country, we remind you that you have to place your order from the Intimissimi website of the receiver's country by selecting "Change Shipping Country". Please make sure that the billing and shipping addresses are both in the same country.

  • Can I choose the time and date of delivery?

    No, make sure that someone is present at the chosen delivery address.

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