Gift Card

• Can I purchase an e-gift card online?

  Yes, you can purchase an e-Gift Card on this link.

• Where can I use an e-Gift Card?

  You can use your e-Gift Card online and in participating stores. To use the e-Gift Card in store, show the cashier the email you will receive and provide the PIN code that it contains.

• Do I need to activate my e-Gift Card after receiving it?

  No, you can use your e-Gift Card immediately after receiving it. At the final step of the checkout, after selecting Gift Card / e-Gift Card as the payment method, you will have to enter your e-Gift Card number or the number and pin of the physical Gift Card. In order to use it correctly, it is necessary to enter the same mail address to which the Gift Card was sent. Please note that only one Gift Card / e-Gift Card can be used per order.

• How can I check the balance on my Gift Card / e-Gift Card?

  You can check the remaining balance directly at this link.

• I have purchased a gift card in the Intimissimi store. Can I use it online?

  Please, make sure to use the Gift Card as a payment method at the checkout. To do this, we ask you to enter the card number and the PIN code in the appropriate boxes. The PIN code can be found by scrubbing the silver box on your card.

GIFT WRAP

• Can I purchase my order with a gift wrap?

  Intimissimi offers the gift wrapping service. In the final stage of your purchase, you can choose which items to include in the gift box or if you would like to receive the gift kit to proceed with the DIY package.

• Can I place a single order with multiple gift-wrapped products?

  While placing your order, you can choose which items to put in the gift box. However, it is not possible to select more than one gift box per order. To include other items in another gift box, we recommend placing a new order. In any case, you can add the DIY kit option (Self Kit to package items at home) and add the required amount to the items you want to package. We remind you that you can choose the Gift wrapping option and add the DIY kit to the same order.