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Sign up nowIf you would like, it will only take a few clicks to take advantage of all the benefits of the loyalty programme too
If you are already a My Intimissimi loyalty card holder, it is quick and easy to register. Simply enter the code and PIN that you can find on your card.
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Please enter your phone numberYou will shortly receive an email with an OTP code to confirm your registration. Enter it below and complete the process.
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The OTP code entered has expired. Please confirm the registration process via the link in the email you received.
With just a few steps you can enter the My Intimissimi world and benefit from all the advantages of your status.
I want to register for the "My Intimissimi" loyalty programme.. Terms and Conditions and Privacy Policy
If you tick the check-box below, your purchase history will not be visible to our sales staff. However if you don’t tick the check-box, we will use your purchase history to ensure better in-store customer service. You will no longer have to remember your sizing information or the codes of your favourite products, as they will already be available to our sales staff!
Your registration has been successful. Now you can enjoy your benefits.
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We hope you love our products and enjoy your purchase!
However, any items bought in UK stores that you find unsatisfactory may be returned or
exchanged for items of the same value at any Intimissimi store in the UK, by presenting
the original receipt within 30 days from the date of purchase.
The garment must be unworn and intact including the original label/packaging. Due to
hygiene reasons, accessories cannot be returned.
This does not affect your statutory rights.
While placing your order, simply select your chosen store at the checkout. Delivery to the store is free for all customers with no minimum spend. The estimated delivery time at the point of sale is 2 - 3 working days from the date of shipment from our warehouse. You will receive an e-mail as soon as your package has been delivered at the store you have selected. Items will be held for 10 days.
The tracking number can be found by going to "FOLLOW YOUR ORDER/RETURN".
Price for express home and pick-up-point delivery is £5.95.
Price for standard home and pick-up-point delivery is £3.95, and it is free over
£70.
For ""My Intimissimi"" loyalty program members, the shipping is free of charge.
Shipping is free if you select delivery to an Intimissimi store.
Standard shipment to pick-up point with EVRI will arrive in 2 - 3 working days. Express
shipping to pick-up point with EVRI will arrive within 1 - 2 working days.
Standard home delivery with Royal Mail will arrive within 2 - 3 working days. Express
home delivery with Royal Mail will arrive within 1 - 2 working days. If you order by
5:30 pm Monday to Thursday with next-day delivery, we aim to have your order with you by
8 p.m. the next working day. Service is subject to the courier, and we cannot always
guarantee it.
Any order placed at the weekend will be processed on the following Monday.
Postcodes excluded from Next Day Home and Pick Up Point – beginning KW, HS, IV, AVB, PH,
DD, KY, FK, PA, TD, ML, KA and BT, any EH postcodes outside of EH1-7.
If you chose in-store delivery, you will receive an email as soon as your package is
ready for collection.
You can return your online order via carrier or to one of our stores. To return via carrier, you can use the label we provided for you with your order. Please read more about the return procedure on our Returns and Refunds page.
You will be refunded through the original payment method. The refund will be made as soon as possible, no later than 14 days from your return request (for orders purchased with a credit card and PayPal and provided that we have received the returned items or that you have given us a proof of having sent them to us) or alternatively, after you will deliver the returned products to the store, to the courier or to a pick up point.
Yes, you can purchase an e-Gift Card on this link.
Intimissimi offers the gift wrapping service. In the final stage of your purchase, you can choose which items to include in the gift box or if you would like to receive the gift kit to proceed with the DIY package.
It is a loyalty program which, through a collection of points on a card called ""My Intimissimi"", provides exclusive advantages for the cardholders and will give the customer the possibility of reaching 3 different STATUSES by accumulating points through purchases both in our stores and online (after logging into your account). You can find the complete rules at the following link.
Access the product of your interest through the site, select "SEARCH " (if the button is active), choose your size, and click on "CHECK AVAILABILITY". You can use the map to locate the store closest to you. In addition, you can also contact the store directly for more information. We remind you that the availability is updated every 30 minutes.
You can always contact us via webform, phone, chat, or by writing to hello@intimissimi.com.
Customer
Service is active from Monday to Saturday from 07:00 to 19:00* all year long except the following
holidays:
January 1st
January 6th
Easter Monday
May 1st
May 30th
Corpus Christi
August 15th
November 1st
November 18th
24-25-26 December
December 31st
* The aforementioned times may be subject to change during periods of intense activity.