• How much is shipping and who delivers my order?

    The price for a standard delivery is 4,95 € and it's free for orders over 80 €. The price for express delivery is 9,50 €. UPS is the carrier for your delivery. If you select delivery to an Intimissimi store, shipping is free.

  • What is the delivery time for my online order?

    When choosing express delivery, your order will be delivered within 1-2 business days, and with standard delivery within 6-7 business days. During some special events (Sales, Black Friday, Cyber Monday, etc.) the processing of your order might be delayed, despite our continuous efforts to comply with the established deadlines.

  • How can I track my order?

    The tracking number can be found by entering the order number and your surname in the TRACK/RETURN YOUR ORDER section and clicking on "TRACK DELIVERY" or in your account .

  • Can I choose the time and date of delivery?

    No, make sure that someone is present at the chosen delivery address.

  • Can I place an order online and ship it to another country?

    Yes, it is possible to place an order online and ship it to a country other than yours. To do this, you should first select the desired destination country from the menu you will find in the footer of our site. We remind you that billing address and shipping address may refer to different countries, but also that in the country where you would like to deliver your parcel, prices and commercial conditions may be different.

Visit the online store for your country:
United States