in 1-2 business days, 9,50 €
in 6-7 business days, 4,95 €
in 3-4 business days, free of charge
in 1-2 business days, 9,50 €
in 6-7 business days, 4,95 €
in 3-4 business days, free of charge
Yes, before proceeding to payment select "In store pick-up" and search for your nearest store.
The estimated delivery time to the store is 3-4 business days. During the sale period and holidays, it can take longer due to an increased number of orders.
There is no tracking number for in-store delivered orders. You can check the status of your order in the "TRACK/RETURN YOUR ORDER" option on the website.
Please come to the store with your identity document and print out or show on your phone the confirmation email.
Any person can come to the store and pick up the order with the printed confirmation email and a copy of your identity card.
After the 10 days time available for collection, you will receive an email informing you of the refund of your order through the same payment method used when placing the order. The display of the crediting may vary depending on the timing of your reference bank.
The price for a standard delivery is 4,95 € and it's free for orders over 80 €. The price for express delivery is 9,50 €. UPS is the carrier for your delivery. If you select delivery to an Intimissimi store, shipping is free.
When choosing express delivery, your order will be delivered within 1-2 business days, and with standard delivery within 6-7 business days. During some special events (Sales, Black Friday, Cyber Monday, etc.) the processing of your order might be delayed, despite our continuous efforts to comply with the established deadlines.
The tracking number can be found by entering the order number and your surname in the TRACK/RETURN YOUR ORDER section and clicking on "TRACK DELIVERY" or in your account .
No, make sure that someone is present at the chosen delivery address.
Yes, it is possible to place an order online and ship it to a country other than yours. To do this, you should first select the desired destination country from the menu you will find in the footer of our site. We remind you that billing address and shipping address may refer to different countries, but also that in the country where you would like to deliver your parcel, prices and commercial conditions may be different.