Free shipping exclusively for My Intimissimi loyalty customers - Login/Register
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I want to register for the "My Intimissimi" loyalty programme.. Terms and Conditions and Privacy Policy
If you tick the check-box below, your purchase history will not be visible to our sales staff. However if you don’t tick the check-box, we will use your purchase history to ensure better in-store customer service. You will no longer have to remember your sizing information or the codes of your favourite products, as they will already be available to our sales staff!
Your registration has been successful. Now you can enjoy your benefits.
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The tracking number can be found by going to FOLLOW YOUR ORDER/RETURN section at the bottom of the website.
The modification of orders is, unfortunately, not possible in our system. You have the possibility to cancel your order directly from Order Status within 15 minutes from the purchase. We remind you that the order cancellation is not possible for orders paid with Gift card. If you do not want to keep the goods, you can send the order back for free upon receipt. See the 'Return' section for more information.
Yes, you can always change your mind on intimissimi.com and return them free of charge through the return online procedure that you can find on your order status page. The returned items must be sent to Calzedonia SpA in a single shipment. You'll be refunded in no time via the payment method you originally used to make your purchase.
You can use our "The Perfect Bra" app to discover the right bra size and the right style for any occasion.
Shortly after filling out the return form on your Order Status page, you will be able to download the return label which will allow you to return your items completely free of charge.
This year Intimissimi will be helping you to add a touch of class to your purchase. You will be able to
choose between two exclusive options: the gift pack and the wrapping-paper kit.
Extremely elegant, the gift packs are made from stiff cardboard. They feature a metallic logo and are
available in three different sizes, so you can be sure one will be the right fit for your purchase.
Don't worry, though. We will see to getting the size that best suits your purchase! Opt for the gift
pack and, if you want to personalize your message, just fill in the blank field where it says “Write
your message”.
Otherwise, you can wrap your own presents using the gift-wrap kit which contains 2 stylish paper bags in
2 different sizes, 1 sheet of tissue paper decorated with the Intimissimi logo, 3 metallic stickers, and
a card in an envelope for you to write your own personal message. You can add as many wrapping-paper
kits as you need.
Opt for one of the two solutions before proceeding to the checkout and click “Save”. The sum payable for
your order will be automatically updated according to your choice.
You can always contact us via webform, phone, chat, or by writing to hello@intimissimi.com.
Customer Service is active from Monday to Saturday from 07:00 to 19:00* all year long except the following holidays:
January 1st
January 6th
Easter Monday
May 1st
May 30th
Corpus Christi
August 15th
November 1st
November 18th
24-25-26 December
December 31st
* The aforementioned times may be subject to change during periods of intense activity.