In-store pickup
Carrier delivery
  • How much is shipping and who delivers my order?

    The price for express delivery is 9,50 €. The price for standard delivery is 4,95 € and you can get free standard delivery for any order over 80 €. UPS is the carrier for your delivery.

  • What is the delivery time for my online order?

    Order before 14:00 (Italian time) and your goods will be delivered at your chosen address within 48 hours (express delivery) or within 7-8 working days (standard delivery). Any order placed after that time will be dispatched on the next business day.
    We also inform you that during some special events (Sales, Black Friday, Cyber Monday, etc.) the processing of your order may be slightly delayed, despite our continuous efforts to comply with the established deadlines.

  • How can I track my order?

    The tracking number can be found by login into your online account or by going to the Track/return your order located at the bottom of the website.

  • Can I place an order online and ship it to another country?

    Yes, it is possible to place an order online and ship it to a country other than yours. To do this, you should first select the desired destination country from the menu you will find in the footer of our site. We remind you that billing address and shipping address may refer to different countries, but also that in the country where you would like to deliver your parcel, prices and commercial conditions may be different.

  • Can I choose the time and date of delivery?

    No, make sure that someone is present at the chosen delivery address.

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