PRIVACY NOTICE

Purpose: management of participation in the “My Intimissimi” Loyalty Program. The Data will be used to provide the discounts and benefits provided for those enrolled in the program and, more generally, for all related contractual and administrative obligations. Among the benefits attributed to members of the loyalty program, there is the possibility of creating a reserved area ("account") on our website that will allow you to save certain content (e.g. the "wishlist" i.e. the list of your favorite products, purchase history, etc.). The reserved area is activated automatically only in the case of online registration for the loyalty program.

Processed data: personal and contact details (name, surname, postal address, e-mail address, telephone number) indicated on the online registration form, or, in case of registration made at the "Calzedonia" store, requested by the sales assistants; data connected to the purchases and coupons and discounts.

Legal basis: execution of the contract of enrollment in the Loyalty Program My Intimissimi Loyalty Program regulation.

Retention period: time needed to manage your participation in the Loyalty Program. In any case, the information relating to your purchases and interactions with us will be kept no later than 36 months from the date of collection. Moreover, if you don't use your loyalty program for more than 3 years, your subscription will be deleted after that period.

Purpose: provide a personalized assisted sales service dedicated to members of the Loyalty Program who will be able to take advantage of the help and advice of our sales assistants.

Processed data: information (e.g. size, colour, model) relating to purchases made by you in the previous 36 months.

Legal basis: legitimate interest in providing the best assistance service to customers enrolled in the Loyalty Program at the stores, in line with their needs.

Retention period: 36 months from the collection.

Purpose: creation of a reserved area ("account") that will allow you to save some content (e.g. the "wishlist" i.e. the list of your favourite products, your purchase history, etc.).

Processed data: personal details and contact details indicated in the online form relating to registration in the reserved area. The data essential for the use of our services are marked with an asterisk: should you not provide this information, we won’t be able to provide you with the requested service. Furthermore, from your reserved area, you can consult your purchase history and the list of products you have marked as ‘favourites’. If you save your credit card details in the reserved area, we will not store the full details, but only the following information: the payment circuit used, the cardholder’s name and surname, the last 4 digits of the credit card, and the expiry date. Any further details will be stored directly by the payment provider, which acts as an Autonomous Data Controller.

Legal basis: execution of the website registration agreement

Retention period: Your reserved area will remain active for as long as you are a member of the loyalty program.

Purpose: to make it easier to use your private area ("account") by allowing you to save your login credentials and stay connected to your account beyond the end of the browsing session.

Processed data: your access credentials.

Legal basis: your consent expressed by accepting the checkbox that activates the cookie; see also Cookie Policy.

Retention period: the cookie that allows you to save the login credentials will stay active for 6 months. At any time, you can "log out" and your credentials will no longer be stored automatically.

Purpose: sending of commercial communications through the traditional paper mail service, e-mail, SMS, landline and mobile phone, social platforms (e.g. Instagram, Tik Tok, Facebook, etc) carrying out market research and surveying your degree of satisfaction regarding products relating to all Oniverse brands (Calzedonia, Intimissimi, IUMAN Intimissimi, Atelier Emé, Tezenis, Falconeri and Signorvino).

Processed data: contact details (e.g. name, surname, e-mail address, telephone number, home/residence address).

Legal basis: your consent that you may revoke at any time by writing to privacy@oniverse.it or logging in in your reserved area.

Retention period: until you revoke your consent.

Purpose: We will use the information about your profile and purchasing habits: (i) to send you exclusive communications and offers designed for you, if you have consented to receive promotional communications; (ii) also - if you are a member of our loyalty program - to give you preferential access to our customer service based on your purchasing history; and (iii) to develop products and services consistent with our customers' preferences.

Processed data: data relating to your purchases – also relating to the other brands of Oniverse (Calzedonia, Intimissimi, IUMAN Intimissimi, Atelier Emé, Tezenis, Falconeri e Signorvino) - your country of origin, your gender and your age, your interaction with us through our websites and through the Apps that may be developed by us or by third parties – and through our social channels (e.g. Facebook). We may also examine the data relating to your (possible) participation in the Loyalty Program and the use of the services we provide. Finally, we may enrich your profile with statistical information that we may lawfully acquire from other sources: for example, in relation to your area of residence (such as demographic information, geo-referencing data, etc.) or to the electronic tools that you use to interact with us.

Legal basis: your consent that you may revoke at any time by writing to privacy@oniverse.it or logging in in your reserved area.

Retention period: Data will be retained for 3 years, except for gender, age and country of origin which will be retained until your consent is withdrawn.

Purpose: collect information about your interests and preferences, and your opinion about the quality of our products, our online and point-of-sale services and our customer service. Some questionnaires are intended for all our customers, others are available to loyalty customers or following your request to our customer service.

Processed data: Depending on the survey, the following may be processed: your name, your contact details, your order number, your loyalty card number, the number of the ticket that has been assigned to your request for assistance, data provided during the completion of the survey.

Legal basis: : the user's specific consent given by filling in each survey.

Retention period: up to 1 year after their collection. If you have filled in your interests and preferences in the relevant section of your personal area but abandoned the questionnaire before its completion, the data entered up to that point will be stored for 4 months to enable you to resume filling in from the point where you stopped.

Purpose: sending of during the navigation on Intimissimi and IUMAN Intimissimi website and on other different websites, sending instant messages (pop-up) displayed on your browser and regarding our products, services and commercial news.

Processed data: IP addresses

Legal basis: your consent. Notifications can be interrupted at any time by changing the settings of the browser.

Retention period: until you revoke your consent.

Through the Intimissimi App we can send you In-App notifications: you can activate or deactivate these notifications directly by changing the settings of your device. Below, you can find specific information about notifications that use your location data (geolocation):

Purpose: to receive updates and promotions in-App related to stores near you

Processed data: your position, detected through the geolocation system of your device (if active)

Legal basis: your consent, expressed through the activation of in-App notifications and the geolocation function.

Retention period: your location data will be processed only to enable the sending of the notification and will not be stored.

Purpose: if the product you want is not available, you can order it in our stores and receive it at home or at your favourite Intimissimi or IUMAN Intimissimi shop. We will then collect your personal data for the fulfilment of your purchase order and for carrying out the related activities (sending the goods, invoicing, payment management, shipment tracking, delivery of the goods, possible activation of the return and refund process of the order, return management, etc.).

Processed data: personal and contact data (name, surname, shipping and shipping address, email address, telephone number), information relating to the product purchased (e.g. size), name, surname of the payment method holder . If you wish to return the purchased products, to proceed with the refund of the price paid, we will ask you to communicate your IBAN code.

Legal basis: execution of the sale contract.

Retention period: time necessary to fulfil the contractual and regulatory obligations regarding the purchase and sale of products (e.g. tax legislation).

Purpose: sending by e-mail of the receipt relating to a purchase made at a Intimissimi or IUMAN Intimissimi store.

Processed data: e-mail address.

Legal basis:

• • fulfilment of regulatory obligations in tax matters;
• • fulfilment of contractual obligations;

Purpose: sending of a back in stock notice to the e – mail address indicated by you regarding the new availability of a product (so called back in stock).

Processed data: e – mail address

Legal basis: execution of pre-contractual measures adopted following your request

Retention period: your e-mail address will be deleted immediately after informing you of the new availability of the product you requested and, in any case, no later than one month from the request.