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#wearecomingback

WE ARE HERE FOR YOU

We can finally welcome you back in our stores


Due to government regulations we are allowed to open all of our stores again. Since the well being of our customers and our employees is our top priority, we are taking every precaution to ensure your safety.
WHAT CAN I COUNT ON WHEN VISITING A SHOP:

Intimissimi

Hand sanitizer: All of our open stores have appropriate sanitizer dispensers readily availablefor customer use.

Masks: it is mandatory to wear a mask when entering our stores.

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Intimissimi

Social distancing: Since we are allowing a minimum number of persons inside of our stores at one time, there may be a brief wait time. We appreciate your patience and ask that you keep 6 feet of space when waiting in front of the shop.
We also ask that you keep a 6 foot distance from other customers inside the store and while you wait to checkout.

For your purchases on the online store:

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Delivering safely

We want to reassure you that we are adopting procedures to guarantee the safety of our staff and our community, both during the preparation of orders and during their delivery. For the safety of our customers, all our products are packaged without being touched or handled by our staff.
Despite our constant efforts, deliveries may take longer than usual, however you can track your delivery using the link that you receive via email. Don’t forget that your debit or credit card will only be charged once shipping has been confirmed.

Free and extended returns

We have extended the return deadline for online orders to 60 days

Intimissimi
Intimissimi

Customer services for you

Our customer services department remains at your side to resolve any queries or concerns you may have, although waiting times may be longer than usual because of the current situation.Please view our FAQs for further information.

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