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My Intimissimi Exclusive: Double points the entire month! shop now

#weareback

Happy to be together again
Our stores are open

We are happy to let you know that we are opening some of our shops from June 15th.
Here you can find the shops that are open.


WHAT DO I HAVE TO CONSIDER WHEN VISITING A SHOP?

Intimissimi

Hand sanitiser: All stores will have hand sanitiser dispensers available at the door.

Mouth and nose protection: It is recommended you wear mouth and nose protection when visiting our stores.

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Intimissimi

Safety margin: Since we will only allow a limited number of customers into our stores at one time, there may be a short waiting time to enter. We kindly ask for your patience and understanding and to keep a 2m distance from other customers. We also ask you to maintain the 2m rule from other customers inside the store and at the till point. There will be clear signage and floor markings to guide you.
Contactless payment: We kindly ask all customers to pay using contactless card payment instead of cash in hand.

For your purchases on the online store:

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Shipping

Despite our constant efforts, deliveries may take longer than usual. However you can track your delivery using the link that you will receive via email. Don’t forget that your debit or credit card will only be charged once shipping has been confirmed.

Pending withdrawal

If you have an order waiting to be picked up at a collection point, it will stay put until you are ready to pick it up.

Intimissimi
Intimissimi

Delivering safely

We want to reassure you that we are adopting procedures to guarantee the safety of our staff and our community, both during the preparation of orders and during their delivery. For the safety of our customers, all our products are packaged without being touched or handled by our staff.

Free, extended returns

We have extended the return deadline for online orders to 60 days

Intimissimi
Intimissimi

Customer services for you

Our customer service department remains at your side to resolve any queries or concerns you may have, although waiting times may be longer than usual because of the current situation.Please view our FAQs for further information.

Visit the online store for your country: