The tracking page of my order shows that my parcel is in "pre-transit". What does this mean?
If you received the shipment confirmation of your order to your e-mail and the tracking page shows that the order is in "pre-transit" status, this means that your order is still on its way to the UK. As soon as it arrives to the UK territory and is scanned, you will be able to track your order without any problem. We kindly ask for a little bit of patience!